Date: 29/09/2025
Review date: 29/09/2026
1. Introduction
At The Tuition College, we are committed to protecting the privacy of our students, parents, and families. This Privacy Policy explains what personal data we collect, how we use it, and your rights under the UK GDPR and the Data Protection Act 2018.
2. What Information We Collect
We may collect the following information:
- Student details: name, date of birth, gender, school year, academic records, special educational needs.
- Parent/guardian details: name, address, email, phone number, emergency contacts.
- Medical information: allergies, medical conditions, or health needs for safeguarding and wellbeing.
- Attendance and progress: lesson attendance, homework, reports, assessments.
- Financial information: invoices, payment records (processed securely via Stripe).
- Safeguarding information: where necessary to protect a child’s welfare.
3. Why We Collect This Information
We use your data to:
- Provide safe and effective tuition.
- Communicate with parents about progress, homework, and attendance.
- Ensure the safety and wellbeing of all students.
- Manage billing and payments for lessons.
- Comply with safeguarding and legal requirements.
4. How We Store & Protect Your Data
- Data is stored securely in TutorBird, our tuition management system, which is GDPR-compliant.
- Financial transactions are handled by Stripe. We do not store full card details.
- Safeguarding records are stored securely with access restricted to the Designated Safeguarding Lead (DSL).
- Any paper records are stored securely in locked cabinets.
- We will never sell your data to third parties.
5. Who We Share Data With
We only share information where necessary, including:
- TutorBird (for scheduling, reports, billing).
- Stripe (for secure payments).
- Safeguarding agencies (e.g., schools, social services, police) if we are concerned about a child’s welfare.
- Ofsted or other regulatory bodies during inspections.
6. How Long We Keep Your Data
- Student records are kept for up to 7 years after leaving The Tuition College.
- Safeguarding records may be kept longer if required by law.
- Financial data is retained for 6 years for tax and accounting purposes.
7. Your Rights
Under GDPR, you have the right to:
- Request a copy of the data we hold about you/your child.
- Ask us to correct inaccurate information.
- Request deletion of data we no longer need.
- Object to how we use your data in some circumstances.
- Withdraw consent (where processing is based on consent).
Requests can be made to our Data Protection Lead: Nazia Younis
📧 Admin@thetuitioncollege.co.uk
📞 07493027681
8. Complaints
If you are unhappy with how your data has been handled, please contact us in the first instance.
You also have the right to complain to the Information Commissioner’s Office (ICO):
🌐 www.ico.org.uk