Please complete and return this form to the Centre Manager (or to the Head of Centre if the complaint is about the Centre Manager). We will acknowledge receipt within 5 working days and explain the next steps.
This form can be emailed to:
Centre Manager: Admin:thetuitioncollege.co.uk
Complainant Name:
Complainant Name:
(Please give as much detail as possible, including relevant dates, times, people involved, and what happened.)
(Please give as much detail as possible, including relevant dates, times, people involved, and what happened.)
Class/Year Group (if applicable):
Class/Year Group (if applicable):
Child’s Name (if applicable):
Child’s Name (if applicable):
Contact Details:
Telephone:
Mobile:
Email:
Contact Details:
Telephone:
Mobile:
Email:
Address:
Address:
What action, if any, have you already taken to try and resolve this complaint?
What action, if any, have you already taken to try and resolve this complaint?
Who did you speak to, and what was their response?
Who did you speak to, and what was their response?
What actions do you feel might resolve the problem?
What actions do you feel might resolve the problem?
Please list any documents or evidence you are attaching (emails, notes, reports, etc.):
Please list any documents or evidence you are attaching (emails, notes, reports, etc.):
Accessibility / Adjustments
Do you require any reasonable adjustments (e.g., translation, large print, an advocate)?
☐ Yes ☐ No
If yes, please specify:
……………………………………………………………………………………………………
Signature: ________________________________
Date: ___ / ___ / _____